Joslin Diabetes Center & Walgreens
First-in-Class Pharmacy-Based Resources for People With Diabetes and Those at Risk for Diabetes and Related Conditions
Walgreens, the nation's largest drugstore chain, and Joslin Diabetes Center, the global leader in diabetes research, care and education, have formed a sweeping alliance to improve health outcomes for Americans with diabetes.
Over the next five years, Walgreens and Joslin, an affiliate of Harvard Medical School, will develop and deliver awareness, wellness, prevention and education programs nationally to reach the estimated 21 million Americans with diabetes and the additional 41 million Americans at risk for the disease. Walgreens also will open a specialty pharmacy on the Joslin campus under a separate lease arrangement.
“Diabetes in America continues to grow at epidemic proportions, and there are too few endocrinologists to handle that many patients,” said Ron Weinert, vice president of patient services for Walgreens Health Services, the managed care division of Walgreen Co. “The burden of care is falling to primary care physicians and ultimately the patients, many of whom are our customers. We know the Joslin approach to education, outreach and disease management improves outcomes for people with diabetes, and our alliance is specifically designed to increase access to Joslin’s model for everyone we reach.”
The alliance will leverage all of Joslin’s expertise in diabetes awareness, prevention and management. This expertise will be applied across Walgreens consumer channels, including its nationwide network of pharmacies, Walgreens.com and Walgreens Health Initiatives (a pharmacy benefit manager).
“This alliance represents a new model of care, powered by Joslin’s deep research and extensive clinical knowledge, and distributed ‘from bench to bedside’ to the community through Walgreens pharmacies,” said C. Ronald Kahn, M.D., President of Joslin and the Mary K. Iacocca Professor of Medicine at Harvard Medical School. “The incomparable reach of Walgreens and its deep commitment to the health of its customers make it our ideal alliance partner as Joslin strives to deliver our model of patient empowerment and the aggressive identification and prevention of complications across the country.”
Pharmacy-Based Resources for People with Diabetes
A cornerstone of the program will be the creation of pharmacy-based resources for diabetes prevention and care. Working together, Walgreens and Joslin will design and build enhanced training curricula, continuing education programs and practical support tools that pharmacists can use to address the most important needs of patients, from managing medication regimens to understanding key individual health measures like blood pressure and A1C scores.
“Our joint vision is for the Walgreens pharmacist to be a true partner for customers with diabetes and their physicians, and to enable them to work together toward demonstrable and measurable changes in behavior and health outcomes,” said Alan M. Jacobson, M.D., former Senior Vice President, Joslin Strategic Initiatives Division. “Joslin will design approaches and then assess and report on their impact on Walgreens customers, and we will continually enhance and add to the program over time.”
In the first months of the alliance, Walgreens and Joslin will launch initial patient education campaigns delivered through the Walgreens pharmacy that carefully target critical aspects of day-to-day diabetes management and the prevention of complications. The campaigns will include education handouts, tips and tools tailored to specific patient audiences, including the elderly and different ethnic groups disproportionately affected by diabetes. Aspects of the campaign will be visible on pharmacy prescription inserts, Walgreens.com, Walgreens Diabetes & You Magazine and other communication vehicles.
Joslin and Walgreens are also jointly committed to developing breakthrough approaches over the long term that increase access to innovative health services for people with diabetes. The alliance will explore the possibility of installing the Joslin Vision Network (JVN) in select locations across the Walgreens chain. The JVN is the most thoroughly validated diagnostic retinal imaging service offering patients a pain-free and non-dilated diabetic eye evaluation that facilitates further examination by eye care specialists to treat diabetic retinopathy and other pathologies. The JVN is already in use at more than 50 clinical sites in 15 states.
“Diabetes is the leading cause of vision loss and blindness among working age adults in the United States, and yet most patients do not receive recommended care,” continued Jacobson, who also directs Joslin’s Behavioral Research Program and Clinic and is Professor of Psychiatry at Harvard Medical School. “Our Walgreens alliance may allow us to bring Joslin’s proven techniques in managing eye disease to the millions of Americans across the country at risk of losing their vision from diabetic retinopathy.”
Page last updated: August 23, 2014