At Joslin Diabetes we are committed to providing the very best and safest care possible. In response to the COVID-19 pandemic, Joslin has developed a hybrid model of care for our patients.

Our hybrid care model allows patients to collaborate with their care team to tailor remote and in-person services:

  • Patients should only come to Joslin if they have confirmed onsite appointments for clinical care or laboratory services. Patients and their escorts must answer screening questions to receive their pass through the COVID Pass link the morning of their appointment.
    QR Code to access the Patient Pass page
  • We are still available for prescriptions and prior authorizations – we will make sure patients have access to medications and supplies.
  • Please call Joslin with urgent matters during the day whenever possible and the on-call provider overnight and on weekends at 617-309-2400.
  • As always, please call 9-1-1 for all medical emergencies.

Virtual Visits

Joslin has developed to a hybrid model of health care. Most patients will be eligible for telehealth visits outside of routine eye care. Learn about these changes and how to prepare for your upcoming appointment.

On-Site Visits

In-clinic appointments are limited, but available, for our patients. During the COVID-19 pandemic, in-person clinic visits must be authorized by the Joslin provider. Routine eye care and laboratory services can be scheduled at Joslin.

Joslin and COVID-19 Vaccine(s)

Check here for more information on the vaccine(s).

COVID-19 & Diabetes

Joslin experts answer questions related to COVID-19, including advice on how to stay healthy and what to do if you are sick.

Recursos en Español

Nuestra información para pacientes y preguntas frecuentes sobre COVID-19 están disponibles en español.

Need to Reschedule?

If you need to cancel or reschedule your appointment
Call 617-309-2440.

Having technical difficulties with your telehealth appointment?

If you have not received your VSee video visit link
Call 617-309-2440

For Technical VSee issues
Call 617-309-2454

Recent Articles

Joslin's Education department is working to provide relevant educational content for patients and the public.

News & Research
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Sick Days

Preparing for Your Virtual Appointment

Preparing for Your Virtual Appointment

Joslin is conducting remote care visits through a variety of mediums, including telephone and video conferencing platforms such as VSee Clinic. It is important to plan to make the most of your remote...
Read more on Preparing for Your Virtual Appointment
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Type 1
Sick Days

Advice for when you are sick

Advice for when you are sick

People with diabetes have been identified as one group that may face greater risks of complications when dealing with COVID-19. With that in mind, our clinicians have put together a list of guidelines...
Read more on Advice for when you are sick
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Managing the Cost of Insulin

Managing the Cost of Insulin

Finding low-cost options for your insulin can be overwhelming. Talking with your diabetes healthcare team about insulin costs will help your diabetes management and your budget. Please do not be...
Read more on Managing the Cost of Insulin